Your Info. Your Rights. Our Responsibility.

Privacy Policy

You have certain rights regarding your health information. This section explains your rights and some of our responsibilities to help you. Embracing Challenges has created this privacy policy to demonstrate our firm commitment to your privacy when interacting with Embracing Challenges and engaging in site inquiries regarding our services (the “Site”). This document will outline how we gather and utilize various information sources obtained during your site visit. This Privacy Policy applies solely to information collected at this Site.

This policy may be updated occasionally without prior notice, so please check back periodically. If you continue to visit our Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes. By using or accessing the Site, you signify your assent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes

“SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.”

Get an electronic or paper copy of your medical record.

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record.

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
• We may decline your request, but we’ll tell you why in writing within 60 days.

Request confidential communication.

• You can ask us to contact you in a specific way (for example, at home, cell phone, or office phone) or send mail to a different address or text messages.
• We will say “yes” to all reasonable requests.
• After you make an inquiry via our website the information gathered will be used to contact you, by making the request you provide us the consent to use the personal information you provided us to contact you; you can “opt-out” of the contact by sending a request to our email address info@embracingchallenges.com or send ding us a message to “STOP” contact.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations.

               + We are not required to agree to your request, and we may say “no” if it would affect your care.

• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for payment or our operations with your health insurance.

               + We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information.

• You can ask for a list (accounting) of the times we’ve shared your health information for six years before the date you ask, who we shared it with, and why.
• We will include all disclosures except those about treatment, payment, health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one account a year for free, but charge a reasonable, cost-based fee if you ask for another within 12 months.

Get a copy of this privacy notice.

You can ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically. We will promptly provide you with one.

Choose someone to act for you.

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

• We will ensure the person has this authority and can act for you before we act. File a complaint if you feel your rights are violated.

• You can complain if you feel we have violated your rights by contacting us using the information on the back page.

• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov • We will not retaliate against you for filing a complaint

Your Choice

You can tell us your choices about what we share for certain health information. Talk to us if you have a clear preference for how we share your information in the situations described below. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also  share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission:

• Marketing purposes
• Sale of your information
• Most sharing of psychotherapy notes

In the case of fundraising:

• We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses & Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways…

Treat you

• We can use your health information and share it with other professionals treating you.

                   Example: A doctor treating you for an injury asks another doctor about your or your child’s health.

Run our organization

• We can use and share your health information to run our practice, improve your care, and contact you when necessary.

                    Example: We use health information about you to manage your treatment and services.

Bill, for your services

• We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways, usually in ways that contribute to the public good, such as public health and research. For these purposes, we must meet many conditions in the law before sharing your information. For more information, see: www.hhs.gov

Help with public health and safety issues.

• We can share health information about you for certain situations, such as:

                  o Preventing disease

                  o Helping with product recalls

                  o Reporting adverse reactions to medications

                  o Reporting suspected abuse, neglect, or domestic violence

                  o Preventing or reducing a serious threat to anyone’s health or safety

Do research.

• We can use or share your information for health research.

Comply with the law.

• We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we comply with federal privacy law.

Respond to organ and tissue donation requests.

• We can share health information about you with organ procurement organizations.

Work with a medical examiner or a funeral director.

• When an individual dies, we can share health information with a coroner, medical examiner, or funeral director.

Address workers’ compensation, law enforcement, and other government requests

• We can use or share health information about you:

                o For workers’ compensation claims

                o For law enforcement purposes or with a law enforcement official

                o With health oversight agencies for activities authorized by law

                o For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

• We can share health information about you in response to a court or administrative order or a subpoena.

Photos & Video Content Used on This Website

• Any photos or videos on this website showing any current or previous clients were obtained with the written consent of the parents and/or legal guardian or by the individual themselves if of legal age. This content should not be captured and/or reused without express permission from Embracing Challenges Services.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will promptly inform you if a breach may have compromised your information’s privacy or security.
• We must follow the duties and privacy practices described in this notice and give you a copy.
• We will not use or share your information other than as described here unless you tell us we can do so in writing. If you tell us we can, you may change your mind anytime. Let us know in writing if you change your mind.

For more information, see: www.hhs.gov

Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers and email) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

“SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.”

2- Types of SMS Communications:

If you have consented to receive text messages from Embracing Challenges Services, Corp, you may receive messages related to the following: Follow-up messages, Inquiry support, and service coordination messages. Reply STOP to opt out; Reply HELP for support;

Message & data rates may apply; Messaging frequency may vary. Visit https://www.embracingchallenges.com/privacy-policy/ to see our privacy policy and terms and conditions.”

Example: “Hello, this is Embracing Challenges Services, Corp reaching out to you regarding your recent inquiry about ABA services. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your inquiry and services.

Example: “Message frequency may vary. You may receive up to 5 weekly SMS messages regarding your inquiry request and service coordination.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt in to receive SMS messages from Embracing Challenges Services, Corp in the following ways: Verbally, during a conversation, by submitting an  online form, or by filling out a paper form.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at 813-367-9498 or info@embracingchallenges.com to request removal from our messaging list. 

7- Help:

If you are experiencing any issues, you can get help directly from us at info@embracingchallenges.com.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

“If you consent to receive SMS from Embracing Challenges Services Corp, you agree to receive Inquiry Support, Follow Up, Service Coordination, and Quick Communication from Embracing Challenges Services Corp. SMS opt-in and phone numbers collected for SMS communication will not be shared with any third party or affiliates for marketing purposes.

Policy Modifications:

We reserve the right, at our discretion, to change, modify, add to, or remove portions from this policy at any time. Your continued use of the Service after posting any changes to this policy means you accept such changes. The new notice will be available upon request in our office and on our website.

Other Instructions for Notice

• This Notice of Privacy Practices is updated as of April 23, 2025. Embracing Challenges Services may change the terms of this Notice at any time. Embracing Challenges Services may, at its discretion, make the new terms effective for all PHI in our possession, including any PHI created or received before the new Notice is issued.

If you have any questions about this notice or any complaints about Embracing Challenges’ privacy practices or would like to know how to file a complaint with the Secretary of the Department of Health and Human Services, don’t hesitate to get in touch with us at Embracing Challenges Services, 805 Shotgun Road, Suite 106, Sunrise, FL 33326. Phone: 813-367-9498, info@embracingchallenges.com.

These Terms and Conditions are practical and were last updated on April 23, 2025.